AIGOSTORE’S Shipping Policy

  Shipping Policy | Performance Audio

International Shipping Policy

Shipment processing time

All orders are processed within 24 Hours Of Ordering & Within next 1-2 days the tracker number is updated which takes at-least 5-7 days to be tracked via tracking website. We do work on holidays except Chinese holidays due to our warehouse located in China (Main Hub),United States (Child Hubs) & India (Child Hubs). We do take large orders from our customers & our partners & In case of delay in delivery we do have a refund policy within 60 days. In case of any such issue kindly contact us via contact us page or mail us directly at State whether or not shipments or deliveries occur on weekends or holidays. Communicate what the customer should expect if your company is experiencing a high volume of orders, and if they should expect any delays. Let them know how you will communicate these changes. 

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout if still there’s an error kindly use our support chat system or mail us at  
Shipment method Estimated delivery time Shipment cost
E-PACKET/EMS  3-4 Weeks  Free
China Post 3-4 Weeks Free
FEDEX/DHL/UPS 10-15 days Charges Differ Kindly Contact Support In case of Error Via System
  United Parcel Service Logo United States Postal Service FedEx ...FedEx Ecommerce Shipping | FedEx Shipping |Delivery Organic Matcha Green Tea by EMS to Asia – Grace & GreenDHL EXPRESS Logo Business Courier Cargo, Business, label, text ...China Post – Logos, brands and logotypes   * Disclaimer usually our delivery times are strict and we dispatch our products from the factory from the point of order within 24 hours but still the delivery times are a bit long due to customs and shipping policy and strict quality checks, so please be patient the order will be delivered to you. meanwhile you can always mail or chat on our system to get updated. 

Shipment confirmation and order tracking

The moment customers make a checkout on our page we process your order within 24 hours from our warehouse, then within 1-2 days tracking number is provided via mail of the customer and the same numbers reflect on tracking website within 4-5 website.

Customs, duties, and taxes

AIGOSTORE ARE USUALLY AREN’T CHARGED WITH TAX.  AIGOSTORE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


AIGOSTORE  still might help you with letting the airlines know about the damage on the product, still one can make a claim via airlines.  AIGOSTORE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.   Returns Pose A New Challenge For Fashion Retailers As Stores Reopen

Returns Policy

In case of defective part or product kindly contact our support we will ensure the damage then forward the issue to the respected department & get your product replaced or ship another one. But Make sure the damage isn’t made by the air-lines. We have no return policy on products to the distance of shipping products are quite high. In rear scenario, if there are any delays & customer doesn’t want to we will charge a nominal fee for refund which includes fee for return of product from the location its currently in it’s variable. For more information, email support or our help center via Chat System.